Moving your real estate leads from Excel or Google Sheets to a CRM
Clean the sheet first (one row per buyer, one phone number column, budgets in a single unit), keep the columns that matter, import it into the CRM, then give every active lead an owner and a dated follow-up on day one. In CityNest you can import from Excel or a Google Sheet, and add leads from phone contacts or a photo of a visiting card.
Why the move is worth it
Your spreadsheet holds months of enquiries, and that is exactly why it is hard to leave. But a sheet cannot remind anyone to call, cannot tell you a new lead has arrived, and becomes a different version on every laptop. Moving takes an afternoon. Staying costs a few deals every month.
Step 1: Clean the sheet
- One row per buyer. Merge duplicates; keep the most recent notes.
- One phone number column, 10 digits, no spaces or +91 mixed in.
- Budgets in one unit, for example everything in lakh.
- A status column with a few fixed values such as new, interested, visit done, closed, not interested.
Step 2: Keep only the columns that matter
Name, phone, budget, location or sector, property type, source and last note. Columns nobody has filled in for months can stay behind in the old file.
Step 3: Import
Upload the file or connect the Google Sheet, match each column to the right field, and check a few rows after the import before deleting anything.
Step 4: Make day one count
An import only becomes a system when every active lead has an owner and a next action with a date. Spend the first morning going through active leads with the team and setting those. From then on, reminders do the remembering.
Step 5: Stop the sheet
Agree a date after which nobody adds leads to the old sheet. New leads from ads, portals and walk-ins go straight into the CRM. Two systems in parallel is how leads get lost again.
How CityNest handles it
CityNest imports leads from a spreadsheet or a Google Sheet. You can also add leads by hand, from your phone contacts, or from a photo of a visiting card, and every lead records its source. When you sign up, our team helps you import the leads you already have, connect your lead sources and show your team how to use it. Your team then joins with an invite code.
Frequently asked questions
Can I import leads from Excel into CityNest?
Yes. CityNest imports leads from a spreadsheet or a Google Sheet, and our team helps you do it when you sign up.
Will I lose my old notes when I move to a CRM?
Not if you keep a notes column and map it during import. Clean the sheet first so each buyer has one row with their latest notes.
Can my team keep using Excel alongside the CRM?
It is better not to. Pick a cut-over date and send every new lead to the CRM, otherwise leads end up split between two places.